Travel Protection Plan

100% REFUND FOR ANY REASON

As of May 1st, 2020, Honky Tonk Party Express's reservation policy has been modified.

What is the "Travel Protection Plan?"

To help protect our guests from unforeseen events, Honky Tonk Party Express offers each tour a "Travel Protection" plan. This plan is non-refundable, add-on that can be purchased at the time of checkout. The optional "Travel Protection" plan adds a layer of protection to our guests for a full 100% refund in the event you can not attend your reserved tour time due to extenuating circumstances.

The Travel Protection Plan ensures our guests a 100% refund up until 10-days prior to the reservation date/time. If a guest with travel protection should cancel inside of the 10-day window, they MAY be eligible for a partial refund with proper documentation showing an extenuating circumstance preventing their group from attending their reserved time (including but not limited to: hospitalization, death in the family, vehicle accident, travel cancellations out of guest's control such as flight cancellation, natural disasters or acts of terrorism, etc...)

What is the cost of the "Travel Protection Plan?"

As a reminder, the Travel Protection Plan must be purchased at the time of booking at checkout. If you forgot to purchase the plan or wanted to add it at a later date than your original booking, we CAN NOT guarantee we will honor the request and we have the right to deny the request all together. This is to ensure we limit our exposure or risk for those looking to seek a refund after they booked and did NOT purchase the "Travel Protection" plan at checkout.

Costs:

$150 - Private Tour/ per bus

$12 - Public Seating /per person

The Travel Protection Plan is always 100% NON REFUNDABLE.

What if we decide NOT to purchase the "Travel Protection Plan?"

No worries! If you can't make your tour we can offer your party crew, a voucher good for (1) year from the date of cancellation. Repeat. No refund will be issued and only a voucher will be given. If you cancel your tour within 10-days of your reserved tour time, we reserve the right to deny you a voucher, due to stocking the bus, staffing the bus, and reserving your bus for your set tour time. If you do cancel within 10-days of your reserved tour time You MAY be eligible for a voucher if you can provide proper documentation showing the extenuating circumstances that prevented your crew from coming.

Who should buy the "Travel Protection Plan?"

Everyone. We created the plan to help protect you, our guests from unforeseen events in life. The plan is there as a layer of protection to receive a full refund on your tour. The plan is optional to purchase but we recommend anyone booking our tour, especially a private tour, purchase the plan.

What is the time frame for our refund?

Though we can not give a dedicated time frame for legal reasons, we can say we will expedite your refund as quickly as possible. Once a refund has been issued please allow 3-5 business days for the refund to post to your account.

How do we request a refund?

You will simply email us at htpe.anne@gmail.com to request your refund. We will need the following:

Name

Booking ID number

Date of tour

Please allow 24-48 business hours for us to respond to your request. Refund requests are not refunds. Once a refund is approved, additional time may be need to send refunds into your account.

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Contact Us:

Phone:
615-433-5594

Email:
honkytonkpartyexpress@gmail.com

Request Booking

Simply fill out the form below and we’ll contact you and set up your shuttle service booking.

    Request Booking

    Simply fill out the form below and we’ll contact you and set up your shuttle service booking.

      Bachelorette Shuttle Hourly Booking

      This is a booking request, NOT a booking confirmation.

      Payment is due at time of booking confirmation.

      This is an hourly ride only.

      A minimum of 3-hours is required to book by the hour.

      Up to 25-guests per shuttle.

      Gratuity NOT included.

      Price does not included airport transfer.

      Extra charges may apply for further distances.

        Bachelorette Shuttle Roundtrip Booking

        This is a booking request, NOT a booking confirmation.

        Payment is due at time of booking confirmation.

        This is a roundtrip ride only.

        Up to 25-guests per shuttle.

        Gratuity NOT included.

        Price does not included airport transfer.

        Extra charges may apply for further distances.

          Bachelorette Shuttle One Way Booking

          This is a booking request, NOT a booking confirmation.

          Payment is due at time of booking confirmation.

          This is a one-way ride only.

          Up to 25-guests per shuttle.

          Gratuity NOT included.

          Price does not included airport transfer.

          Extra charges may apply for further distances.

            Airport Shuttle One-Way Booking

            This is a booking request, NOT a booking confirmation.

            Payment is due at time of booking confirmation.

            This is a one-way ride only.

            Up to 25-guests per shuttle.

            Gratuity NOT included.

            Price does not included airport transfer.

            Extra charges may apply for further distances.

              Airport Shuttle Roundtrip Booking

              This is a booking request, NOT a booking confirmation.

              Payment is due at time of booking confirmation.

              This is a roundtrip ride only.

              Up to 25-guests per shuttle.

              Gratuity NOT included.

              Price does not included airport transfer.

              Extra charges may apply for further distances.


                Corporate Shuttle One-Way Booking

                This is a booking request, NOT a booking confirmation.

                Payment is due at time of booking confirmation.

                This is a one-way ride only.

                Up to 25-guests per shuttle.

                Gratuity included.

                Special event pricing available.

                Price does not included airport transfer.

                Extra charges may apply for further distances.

                  Corporate Shuttle Hourly Booking

                  This is a booking request, NOT a booking confirmation.

                  Payment is due at time of booking confirmation.

                  This is a hourly shuttle only.

                  A minimum of 3-hours is required.

                  Up to 25-guests per shuttle.

                  Gratuity included.

                  Special event pricing available.

                  Price does not included airport transfer.

                  Extra charges may apply for further distances.

                    Point-to-Point Shuttle One Way Booking

                    This is a booking request, NOT a booking confirmation.

                    Payment is due at time of booking confirmation.

                    This is a one-way ride only.

                    Up to 25-guests per shuttle.

                    Gratuity NOT included.

                    Price does not included airport transfer.

                    Extra charges may apply for further distances.

                      Point-to-Point Shuttle Roundtrip Booking

                      This is a booking request, NOT a booking confirmation.

                      Payment is due at time of booking confirmation.

                      This is a roundtrip ride only.

                      Up to 25-guests per shuttle.

                      Gratuity NOT included.

                      Price does not included airport transfer.

                      Extra charges may apply for further distances.

                        Point-to-Point Shuttle Hourly Booking

                        This is a booking request, NOT a booking confirmation.

                        Payment is due at time of booking confirmation.

                        This is an hourly ride only.

                        A minimum of 3-hours is required to book by the hour.

                        Up to 25-guests per shuttle.

                        Gratuity NOT included.

                        Price does not included airport transfer.

                        Extra charges may apply for further distances.

                          Wedding Shuttle Hourly Booking

                          This is a booking request, NOT a booking confirmation.

                          Payment is due at time of booking confirmation.

                          This is an hourly ride only.

                          A minimum of 3-hours is required to book by the hour.

                          Up to 25-guests per shuttle.

                          Gratuity NOT included.

                          Price does not included airport transfer.

                          Extra charges may apply for further distances.

                            Corporate Shuttle Roundtrip Booking

                            This is a booking request, NOT a booking confirmation.

                            Payment is due at time of booking confirmation.

                            This is a roundtrip ride only.

                            Up to 25-guests per shuttle.

                            Gratuity included.

                            Price does not included airport transfer.

                            Extra charges may apply for further distances.

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